Tracking authoring work

Use the Content Designer Task List to keep track of the unpublished content records that you have been working on, and also to review content change requests that are available to be worked on.

■    The Content you are working on section lists the content records that are still in a Working status and for which you were the last person to make any changes to the content record's definition.

■    The Content change requests assigned to you section lists the content records for which a change request was submitted by someone using the Surf-to-Edit feature of CM, and for which you are the assigned content owner.

■    The Unassigned content change requests section lists the content records for which a change request was submitted by someone using the Surf-to-Edit feature of CM, but for which there is no assigned content owner.

From your Content Designer Task List, you can perform the following actions:

■    View the contents of a change request email message by clicking the envelope icon next to the change request. A closed envelope indicates that no one has ever looked at the contents of the change request email message. An open envelope icon indicates that somebody has looked at the contents of the change request email at least once, but this does not mean that anyone has actually worked on the request.

■    Edit a content record's definition to incorporate the requested changes by clicking its title in the list.

■    Mark content change requests as completed by selecting the checkboxes next to the ones that you want to approve and clicking Mark as Complete. The publishing requests are removed from the Content Designer Task List of all users, but the associated content records are not submitted for publishing. If you had not already published them while editing their definition, you must remember to publish them.

■    Ask the submitters of content change requests for more information by selecting the checkboxes next to the ones that you want to reject and clicking Respond to Selected. A form appears that you can use to send an email message to the requesters that contains your questions or comments. No change is made to the content change requests, and they remain in the Content Designer Task List for all users.

Troubleshooting

■    You must have Content Editor CAG permissions in at least one content authority group (CAG) to which you belong.

■    You must have both Read and Edit Document System permissions on each content record.

Tip: Where notification email addresses are defined

The email address used for all actions related to rejection notice emails and change request notice emails is the one listed in the Profile tab of each respective user's contact record (Customers > Manage Customers). The source address used in the Profile tab is specified in Customers > Set up module > Address and Notes, in the E-mail Flow from/to E-mail at Address field.